Ennov’s Privacy Policy

Ennov’s Privacy Policy applies to all Websites and Services owned and operated by Ennov.

It describes how Ennov collects and uses the personal information you provide. It also describes the choices you have regarding the use of, your access to, and how to update and correct your personal information.


Ennov offers customers and visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and nontransactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails.

Additionally, you may send a request specifying your communication preferences to privacy@ennov.com.

Customers cannot opt out of receiving transactional emails related to their usage of Ennov’s products and services.

Ennov 251 rue du Faubourg Saint Martin 75010 Paris – France

Policy Change

Ennov reserves the right to update this Privacy Policy to reflect changes to our information practices. We will provide notification of material changes to this policy through the Company’s Web sites. We encourage you to periodically review this page for the latest information on our privacy practices.

Your information

Information Collected

When expressing an interest in obtaining additional information about Ennov’s products or accessing secure areas of our Web sites, we require you to provide the following personal information, such as: Name, company name, email address, mailing address, phone number, support login id and password.

When you purchase Ennov’s solutions or services, we will ask you to provide billing information. When you register for or attend corporate events, Ennov will ask you to provide basic contact information, billing information, and information on your participation in the events on Ennov’s websites.

As you navigate the Company’s Web sites, Ennov may also collect information through the use of commonly used information gathering tools such as web beacons and cookies. Information collected includes standard information from your web browser such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, links clicked, and actions taken while browsing.


Use of Information Collected

Ennov uses the information collected from our Web sites to perform the services requested. For example, we may use this information to:

  • Send requested product or service information
  • Send product updates
  • Respond to customer service requests
  • Administer your account
  • Send newsletters
  • Send marketing communications
  • Respond to questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Respond to inquiries regarding career opportunities

Sharing of Information Collected

We will only share your personal information with third parties in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties.

We may provide your personal information to companies or their Web sites that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • As required by law such as to comply with a subpoena, or similar legal process,
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • If Ennov is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • To any other third party with your prior consent to do so.

Public Forums, and Customer Testimonials

Ennov may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Ennov is not responsible for the personal information you choose to submit in these forums.

Ennov may post lists of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Ennov obtains the consent of each Customer prior to posting any information on such a list or posting testimonials. To request removal of your personal information from our blog or forum or to have your testimonials removed, contact us at privacy@ennov.com.


Correcting and Updating Your Information

Upon request Ennov will provide you with information about whether we hold any of your personal information. To review and update your personal information to ensure it is accurate, contact us at privacy@ennov.com. We will respond to all requests for access, to correct inaccurate data, update information, or delete information within 30 business days.

Customer Data

Ennov’s Customers may electronically submit data or information for hosting and processing purposes (“Customer Data”). Ennov will not review, share, distribute, or reference any such Customer Data except as provided in your contract, or as may be required by law. Especially, Ennov commits to be in compliance with french law “Informatique et libertés” (“IT and privacy”) num. 78-17 of January 6th, 1978, revised on August 6th, 2004. In accordance with your contract, Ennov may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with Customer support matters, or as may be required by law.

Ennov may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our Customers.


Data Retention

Ennov will retain your information for as long as your account is active or as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise reasonably necessary for our business purposes.


The security of your personal information and our Customers’ information is important to us. When you enter sensitive information (such as login credentials) on our platforms login, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site or with our products, you can contact us at: privacy@ennov.com.

Website Cookies

Web Sites Covered

This privacy policy covers the information practices of the Web sites and Services that link to this Privacy Policy: ennov.com, ectd247.com, pv247.com, ennov.fr, our Customer Support Portal (collectively referred to as “Ennov Web sites”, “the Company’s Web sites”).

The Company’s Web sites may contain links to other web sites. Ennov is not responsible for the information practices or the content of such other web sites. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.

Our Web site also includes Social Media Features. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.


Web Site Navigational Information

Ennov uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.


Cookies and Other Tracking Technologies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.

Technologies such as: cookies, beacons, tags and scripts are used by Ennov and some of our business partners (e.g., our tracking utility company), or analytics or service. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. Cookies enable us to track and target the interests of our users to enhance the experience on our site.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.


What cookies do we use ?

We use the following categories on our websites and other online services:


Strictly Necessary Cookies:

These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services including security breach notifications and access to information sites like YouTube cannot be provided.


Performance Cookies:

These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimize our websites and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.


Functionality Cookies:

These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localized for your area. We may also remember preferences such as text size, fonts, and other customizable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Ennov websites.


How to control cookies

You can control and/or delete cookies as you wish – for details, see http://www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


Web Beacons

Ennov uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Ennov may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Ennov uses Web beacons to operate and improve the Company’s Web sites and email communications.

Ennov may use information from Web beacons in combination with data about Ennov Customers to provide you with information about the Company and services.


Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.


Local Storage

We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site use HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.


Do Not Track

Currently, various browsers (such as Internet Explorer, Firefox, and Safari) offer a “do not track” or “DNT” option. Ennov does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Ennov takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.